Village QVI35 Installation Manual download pdf (Page 38)

Quadra-Fire Village Collection • QVI30, QVI35 • 340-901EF Rev. B • 2/06

Symptom Possible Cause Corrective Action

3. (Continued) f. High limit switch is defective or

has reached its maximum

temperature.

Allow the unit to cool. If the burner remains lit after the fireplace warms

up, the switch is good.

4. Frequent pilot

outage problem.

a. Pilot flame may be too high or

too low, or blowing (high),

causing pilot safety to drop out.

Clean and adjust the pilot flame for maximum flame impingement on

thermocouple. Follow lighting instructions carefully.

5. The pilot and main

burner extinguish

while in operation.

a. No LP in tank. Check the LP (propane) tank. Refill the fuel tank.

b. Inner vent pipe leaking exhaust

gases back into the system.

Check for gas leaks.

c. Horizontal vent improperly

pitched.

The horizontal vent cap should slope down only enough to prevent any

water from entering the unit. The maximum downwards lope is 1/4 inch.

d. Glass too loose and air tight

packet leaks in corners after

usage.

Tighten the corner.

e. Bad thermopile or

thermocouple.

Replace if necessary.

f. Improper vent cap installation. Check for proper installation and freedom from debris or blockage.

6. Glass soots. a. Flame impingement. Adjust the log set so that the flame does not excessively impinge on it.

b. Improper venturi setting. Adjust the air shutter located on the control panel.

c. Debris around venturi. Inspect the opening at the base of the burner. NO MATERIAL SHOULD

BE PLACED IN THIS OPENING.

7. Flame burns blue

and lifts off burner.

a. Insufficient oxygen being

supplied.

Ensure that the vent cap is installed properly and free of debris. Ensure

that the vent system joints are tight and have no leaks.

Ensure that no debris has been placed at the base of, or in the area of

the air holes in the center of the base pan beneath the burner.

Ensure that the glass is tightened properly on the unit, particularly on top

corners.

Quadra-Fire, a brand of Hearth & Home Technologies Inc.

1445 North Highway, Colville, WA 99114

Troubleshooting (continued)

This product may be covered by one or more of the following patents: (United States) 4593510, 4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356,

5341794, 5347983, 5429495, 5452708, 5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195, 6053165, 6145502, 6170481,

6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, 6769426, 6774802, 6796302, 6840261, 6848441,

6863064, 6866205, 6869278, 6875012, 6880275, 6908039, 6919884, D320652, D445174, D462436; (Canada) 1297749, 2195264, 2225408, 2313972; (Australia) 780250, 780403, 1418504 or other U.S. and foreign

patents pending.

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Village QVI35 Installation Manual Page 38

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